ADD-ONS


Evalyze provides a set of additional modules that complement the solution:

VOC.BOT

Transforms audio or text into knowledge.

Chat.BOT

Performs an automated and real-time conversation using natural language processing algorithms.

Social.BOT

Automatically replies to interactions on social networks.

Email.BOT

Automatically replies to emails.

Guide.BOT

Guides, controls and leads all the operator activity to standardize and make the contact with the customer more assertive.

SM.BOT

Manages the current occupancy of the rooms and workstations, as well as monitors the most used applications, optimizing the licensing.

Audit.BOT

Distributes audit and satisfaction survey activities, providing reports for the analysis of results.

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