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Author Archives: Francisco Mesquita

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Performs an automated and real-time conversation using natural language processing algorithms.

Guides, controls and leads all the operator activity to standardize and make the contact with the customer more assertive.

Automatically replies to interactions on social networks.

Distributes audit and satisfaction survey activities, providing reports for the analysis of results.

Manages the current occupancy of the rooms and workstations, as well as monitors the most used applications, optimizing the licensing.